Referral Eligibility

• You must be an active Prime Water customer to receive referral rewards.
• Referral rewards apply only to new customers who have never used Prime Water before.

Requirements for the Referred Customer

• The referred customer must pay the bottle security deposit and not use any other discount when opening their account.
• Referral details must be submitted before the referred customer makes any payment.
• Referred customers must be verified within 30 days of opening their account.
• A referral becomes valid only after the referred customer’s account has been active for at least 4 weeks.

How to Submit a Referral

• Referrals can be submitted through any of the following:

• Phone Call
• Email
• WhatsApp

• Duplicate or repeated referral entries will not be accepted.
• Please mention your details as they appear on your account opening form or your monthly invoice

Reward Structure

• Earn credits based on the number of new bottles (with security deposit) opened through your referrals:
  • Minimum Reward:

• 2 new bottles → Rs. 300. A Referred customer must pay deposit of two bottles and get delivery of 2 per week for the reward to be redeemable.

• Maximum Reward:

• 20 bottles → Up to Rs. 3,000.

• Monthly Limit: You can earn rewards on up to 20 bottles per month. Customer referring new customer can redeem rewards on a maximum of 20 bottles whether all are purchased by one or separate referred customers.

• Referrals that are declined or not verified will not be eligible for rewards.

Reward Credit & Billing

• All approved referral rewards will be added directly to your monthly Prime Water invoice.
• If your reward amount is higher than your bill, the remaining balance will be carried forward to your next month's invoice.